Call Us Today:
814.264.3789

What To Do If You Have A Claim

Q: I've been in an accident - what now?

A: Start by reporting your claim to your insurance carrier. They need to know:

  • When the accident occurred
  • Where the accident occurred (be as specific as possible)
  • How the accident happened
  • What kind of vehicle or vehicles were involved (including the year, make, and model)
  • A description of the damage on each vehicle
  • The names and contact information of people involved in the accident
  • The extent of any injuries to people involved in the accident
  • The names and contact information of anyone who witnessed the accident
  • The name of the law enforcement agency that responded and the police report number, if police were contacted

 

Q: I have damage to my property - what now?

A: Call your insurance carrier and let them know:

  • When the incident occurred.
  • A general description of what happened.
  • The location of the damaged property and what was damaged.
  • The condition of the home and if it is still livable.
  • If temporary repairs are needed.
  • If the fire or police department was contacted, which department responded and any report number.
  • Your contact information and the best time to reach you

 

Q: Do I need to protect my home from further damage?

A: Yes, once it is safe to do so, it is your responsibility to protect your property from further damage.

  • Arrange for reasonable temporary repairs such as boarding up broken windows, covering the roof, and removing debris.
  • Keep a list of any temporary repairs you make to document the damage, and make sure to save your receipts.
  • If possible, place damaged items in a secure area where they can be inspected. If you are unsure about an item, include it with the damaged property.
  • If you have fire or smoke damage, do not try to clean the damaged items. Sometimes cleaning things without the proper equipment can cause more damage.

 

Please also call us here at H. Dean Allison Insurance Agency (814-941-0675).

When you have a claim, give us a call so we can let you know what to expect or help you with your policy numbers.

 

 

 

Our Location

H. Dean Allison Insurance

H. Dean Allison Insurance

218 Logan Blvd
Altoona, PA 16602
Main office: 814-264-3789
Fax: 814-943-0957

Office Hours:

Mon: 8:00 AM - 4:30 PM
Tues: 8:00 AM - 4:30 PM
Wed: 8:00 AM - 4:30 PM
Thurs: 8:00 AM - 4:30 PM
Fri: 8:00 AM - 12:30 PM
Sat: Closed
Sun: Closed

Our Providers

Testimonials

"We had been with a company for over 30 yrs and when we met Andrew Myers he wanted to know if we were interested in changing insurances. We were skeptical at first but we had him draw up papers. Make a long story short we switched. My kids also switched. We were shocked at the savings. It was easy, quick, and Andrew's team did all the work. Thanks Andrew, for all the help!"
- Janis Rubine
“I thought I had the most affordable and comprehensive insurance option out there. Wrong! Andrew Myers and his team at H. Dean Allison Insurance Agency not only beat all other competitors, they went out of their way to walk through details of my coverage as one friend to another. All this was accomplished during times that fit into my schedule. Top notch!”
- Scott Sanker
“H.Dean Allison Insurance Agency was able to save us a good amount by switching. We also had not thought about it before. It's definitely worth having them take a look at your info to see what they can do for you.”
- Jonny Hasson
"I will be honest, insurance confuses me. It is one thing that flies over my head. I am proud and glad to say I do business with a group of professionals that sincerely care about my well being. I had the same insurance for years, but now with a simple switch, I have saved hundreds of dollars. Not only did I switch, but my entire immediate family met with the group and made a switch, saving them money as well. Trust me, you won't be disappointed working with these fine individuals."
- Jared Pufka